Privacy Policy

At Lots of Care, we are committed to safeguarding the privacy and personal information of our clients, their families, and our website visitors. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our services or visit our website. By using our services or accessing our website, you consent to the practices described in this policy.

Information Collection and Use:

We may collect personal information such as names, contact details, medical history, and other relevant details necessary for providing home care services. This information is used solely for the purpose of assessing and delivering personalized care and support. Additionally, when you visit our website, we may collect non-personal information such as cookies, IP addresses, and browsing patterns to enhance your online experience.

Information Sharing:

Lots of Care respects your privacy and will not disclose your personal information to third parties without your explicit consent, except when required by law or as necessary to provide our services. We may share necessary information with our authorized personnel and partners involved in your care to ensure seamless service delivery.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, please be aware that no method of online transmission or storage is completely secure.

Your Rights:

You have the right to access, update, correct, or request deletion of your personal information in our records. If you wish to exercise these rights or have concerns about your data, please contact our Data Protection Officer at info@lotsofcare.co.uk.

Cookies:

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this might impact your ability to use some features of our website.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external sites you visit.

Changes to Privacy Policy:

Lots of Care reserves the right to update this Privacy Policy periodically to reflect changes in our practices and services. We will notify you of any significant changes through our website or other communication channels.

By using our services or visiting our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you have any questions or concerns, please contact us at info@lotsofcare.co.uk. This policy is effective as of 07/08/2023.

Contact Information:

If you have any questions or concerns regarding our Privacy Policy, please contact us at info@lotsofcare.co.uk.