Home Care services across Suffolk & Norfolk

Compassionate, personalised support in the comfort of your own home

Carer assisting elderly client in Bury St Edmunds home

Our tailored home care service across Suffolk and Norfolk

Home care allows you or your loved one to receive personalised support while continuing to live independently at home. Whether you need help with daily tasks, managing a condition, or simply someone to talk to, our friendly and professional carers are here to help.

At Lots of Care, we work closely with individuals, families, and health professionals to provide bespoke care packages across Suffolk and South Norfolk. We’re here to support your independence—on your terms.

Care agency assessing type of support for client

Who we support

We provide home care for adults aged 18 and over, including older adults and those living with short-term or long-term health conditions.

Conditions we support include (but are not limited to):

Prader-Willi Syndrome
Fibromyalgia
Stroke recovery
Diabetes
Epilepsy
Multiple sclerosis (MS)
Parkinson’s disease
Arthritis
Chronic pain conditions
Dementia and Alzheimer’s
Learning and physical disabilities
Mental health conditions

What’s included in our home care services?

We tailor every care plan to your personal needs and preferences. Our services include:

Elderly care – supportive and respectful care for older adults
Personal care – washing, dressing, grooming, toileting
Medication assistance – prompts or administration of prescribed medications
Dementia care – specialist support to reduce confusion and anxiety
Palliative care – dignified end-of-life care at home
Learning disability support – flexible care for a variety of needs
Physical disability care – help with daily routines and mobility
Companionship – conversation, emotional support, and company
Help around the home – light housekeeping, laundry, meals
Moving and positioning – safe assistance for mobility and transfers
Monitoring nutrition and hydration – ensuring healthy routines
Support with medical conditions – including catheter, stoma, and continence care

How we tailor your care plan

Every care package starts with a face-to-face assessment. This allows us to understand:

Your medical needs
Your daily routines and preferences
Any equipment or support that may be required
Your goals and desired outcomes

The assessment usually takes less than an hour and can be arranged at your home at a time that suits you.

After your assessment, we’ll recommend a personalised care package that includes:

Type of care required
Suggested visit times and frequency
Pricing and options for flexibility
Equipment or adaptations, if needed

You’ll receive a written care plan to review and approve—shared with our team so everyone is on the same page.

Staff completing a care assessment for client

Hear from our clients

Highly recommend this care provider. Lot and his carer were compassionate, understanding and communicative. We had emergency short term live in care for my parents. Right from the start, our minds were at ease, with Lots professional and courteous manner. His carer was polite and hard working, looking after my parents, doing laundry, meals, trips to the shop and even watering my mums garden.

Donna